Thank you for shopping at Just Jute It! This Shipping Policy (“Policy”) outlines the terms and conditions regarding the shipping and delivery of products ordered from the Just Jute It website (“Website”) operated by Just Jute It (“Company,” “we,” or “us”). This Policy is in compliance with applicable laws and regulations, including the Google Analytics policy.
- Order Processing: a. All orders are processed within 3-5 business days (excluding weekends and holidays) from the date of order placement. Please note that processing times may vary during peak seasons or promotional periods. b. Once your order is processed and ready for shipment, you will receive a confirmation email with the relevant tracking information.
- Shipping Methods and Costs: a. We offer various shipping methods based on your location and the nature of the product. The available shipping options will be displayed during the checkout process. b. Shipping costs are calculated based on the selected shipping method, destination, and the weight or dimensions of the products in your order. The shipping costs will be clearly displayed before you complete your purchase.
- Delivery Time: a. The estimated delivery time depends on the shipping method selected and your location. Please note that delivery times are approximate and may be subject to unforeseen delays, including customs clearance procedures or weather conditions. b. We strive to deliver your order within the estimated timeframe provided, but we cannot guarantee specific delivery dates.
- International Shipping: a. We offer international shipping to select destinations. However, please note that additional customs duties, taxes, or fees may apply upon delivery, which are the sole responsibility of the recipient. Please check with your local customs office for more information about potential charges.
- Order Tracking: a. Once your order is shipped, you will receive a tracking number that allows you to monitor the progress of your shipment. You can track your order through the carrier’s website or by accessing the tracking information provided in the shipping confirmation email.
- Shipping Restrictions: a. We strive to offer worldwide shipping, but certain legal restrictions or shipping limitations may apply to specific products or destinations. In such cases, we will notify you and provide alternatives if available.
- Address Accuracy: a. It is your responsibility to ensure that the shipping address provided during the checkout process is accurate and complete. We are not liable for any delays, misdelivery, or non-delivery resulting from an incorrect or incomplete address provided by the customer.
- Shipping Issues and Returns: a. If you encounter any issues with your shipment or if there are any discrepancies or damages upon delivery, please contact our customer support team at info@justjuteit.com within 7 days of receiving your order. Please refer to our Refund Policy for more information regarding returns and exchanges.
- Contact Us: a. If you have any questions or concerns about this Shipping Policy or our shipping practices, please contact us at info@justjuteit.com
By placing an order through the Just Jute It website, you acknowledge and agree to the terms and conditions outlined in this Shipping Policy.